Frequently Asked Questions
Q Why choose us as your wine and drinks supplier
You can trust us to safely deliver deliciously satisfying, certified organc drinks to your door, at fair prices. We run an ethical business, believe in our products and look after our customers. We're an award winning drinks supplier and organic is not a 'fad' or sideline for us, we've been 100% organic since we formed, back in 1986. In 2015 Drinks Business named us Green Retailer of the Year.
QWhat about the Vintage Roots guarantee
We spend a lot of time selecting our wines, as at the end of the day it's the foundation of our business. We are confident that you will enjoy them. If you really do not, or if there's a quality issue, contact us to discuss and we'll find a solution for you via a refund, a replacement or voucher as appropriate. We will need goods returned to us and delivery charges are not refundable.
QWho are Vintage Roots
Original founders and directors Neil Palmer and Lance Pigott still run and work closely in the business, our people include the wine team, customer service and office, warehouse, drivers and pickers (we pick and pack all orders ourselves), as well as a small sales team covering much of the UK.
QIf I am a trade customer?
We supply both on and off trade nationwide, and always have done. Call us on 0118 932 6566 for a trade List or to open an account, or email firstname.lastname@example.org. Click here for more information