Frequently Asked Questions
I've forgotten my password
Please click the ‘Forgot Your Password’ link on the login page and we’ll send you a link to reset your password.
Can I view my past orders?
Login to you account and click the My Account tab at the top of the page. You will find all your past orders in there.
What if a product is out of stock?
Click the ‘Out of stock request email’ button on the product and we’ll email you as soon as it’s back in.
I can't make it work - help
You can call us on our free phone number 0800 980 4992 or send an email to firstname.lastname@example.org